Cookie Policy

May 24, 2018

Cookie Policy

BACKGROUND:

This website https://oceanholidayscornwall.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie pop-up. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

  1. Definitions and Interpretation
    • In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“COOKIE” MEANS A SMALL FILE PLACED ON YOUR COMPUTER OR DEVICE BY OUR SITE WHEN YOU VISIT CERTAIN PARTS OF OUR SITE AND/OR WHEN YOU USE CERTAIN FEATURES OF OUR SITE;
“COOKIE LAW” MEANS THE RELEVANT PARTS OF THE PRIVACY AND ELECTRONIC COMMUNICATIONS (EC DIRECTIVE) REGULATIONS 2003 AND OF EU REGULATION 2016/679 GENERAL DATA PROTECTION REGULATION (“GDPR”);
“PERSONAL DATA” MEANS ANY AND ALL DATA THAT RELATES TO AN IDENTIFIABLE PERSON WHO CAN BE DIRECTLY OR INDIRECTLY IDENTIFIED FROM THAT DATA, AS DEFINED BY EU REGULATION 2016/679 GENERAL DATA PROTECTION REGULATION (“GDPR”); AND
“WE/US/OUR” MEANS OCEAN HOLIDAYS CORNWALL, A LIMITED COMPANY REGISTERED IN ENGLAND UNDER COMPANY NUMBER 10995871, WHOSE REGISTERED ADDRESS IS 7 WEST STABLES, FOUNDRY LANE, HAYLE, TR27 4DW
  1. Information About Us,
    • Our Site is owned and operated by Zenia Collection, a limited company registered in England under company number 10995871, whose registered address is 7 West Stables, Foundry Lane, Hayle, TR27 4DW.
    • Our Data Protection Officer is Sam Marnham, and can be contacted by email at hello@oceanholidayscornwall.co.uk, by telephone on 01736 806173, or by post at 7 West Stable, Foundry Lane, Hayle, TR27 4DW.
  1. How Does Our Site Use Cookies?
    • Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
    • By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. For more details, please refer to section 4 below.
    • All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookies:
  • Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

  • Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

  • Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

  • Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

  • Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

  • Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

  • Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

  • Cookies on Our Site are not permanent and will expire.
  • For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
  • For more specific details of the Cookies that We use, please refer to the table below.
  1. What Cookies Does Our Site Use?
    • The following first party Cookies may be placed on your computer or device:
NAME OF COOKIE PURPOSE & TYPE STRICTLY NECESSARY
GOOGLE ANALYTICS TO TRACK AND MONITOR HOW USERS WORK AROUND OUR WEBSITE. WE CAN THEN IMPROVE THE WEBSITE AND ENSURE WE GIVE THE BEST USER EXPERIENCE POSSIBLE. NO
GOOGLE AD-WORDS TO TRACK AND MONITOR HOW USERS WORK AROUND OUR WEBSITE. WE CAN THEN IMPROVE THE WEBSITE AND ENSURE WE GIVE THE BEST USER EXPERIENCE POSSIBLE. NO
GOOGLE TAG MANAGER TO TRACK AND MONITOR HOW USERS WORK AROUND OUR WEBSITE. WE CAN THEN IMPROVE THE WEBSITE AND ENSURE WE GIVE THE BEST USER EXPERIENCE POSSIBLE. NO
FACEBOOK PIXEL TO TRACK AND MONITOR HOW USERS WORK AROUND OUR WEBSITE. WE CAN THEN IMPROVE THE WEBSITE AND ENSURE WE GIVE THE BEST USER EXPERIENCE POSSIBLE. NO
HOTJAR TO TRACK AND MONITOR HOW USERS WORK AROUND OUR WEBSITE. WE CAN THEN IMPROVE THE WEBSITE AND ENSURE WE GIVE THE BEST USER EXPERIENCE POSSIBLE. NO
  • Our Site uses analytics services. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
  • The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
  • Our Site uses remarketing services. Remarketing services refers to an increase in adverts you might see relating to Our Site. This is made possible by a Remarketing Cookie and we use these adverts to try and encourage you back to our site. We are unable to proactively reach out to you as the whole process is entirely anonymised.
  • We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymity form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymous user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

    You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

  1. Consent and Control
  1. Changes to this Cookie Policy
    • We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
    • In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
  1. Further Information
    • If you would like to know more about how We use Cookies, please contact Us at hello@oceanholidayscornwall.co.uk, by telephone on 01736 806173, or by post at 7 West Stables, Foundry Lane, Hayle, TR27 4DW.
    • For more information about privacy, data protection and our terms and conditions, please visit the following:
  2. HotJar
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